Returns & Exchanges

We want you to be fully satisfied with your gear, which is why we offer a 30-day return window for all unused products in their original packaging. Whether you are swapping a kite size or returning a board, our team is committed to getting you back on the water as quickly as possible.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare the Package

Securely pack your unused gear in its original box, ensuring all tags, manuals, and accessories are included to qualify for a full refund.

3

Attach Shipping Label

Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; once received at our warehouse, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing